FAQ

1. If you are experiencing an error code when attempting to make a purchase that says "not available in your region" please ensure you have selected Jersey or Guernsey as your country NOT United Kingdom.

2. Deliveries are currently estimated at 3-5 business days.

3. Collections can be made from our shop 10am-4pm after payment has been received
   Seedee Jons, 47 Halkett Place, St. Helier JE2 4WG
   Please ring 01534 769405 when you arrive to arrange collection.

4. All electrical products purchased at Seedee Jons are covered by a 12 month Manufacturer’s warranty

5. GAMES HARDWARE Your console comes with a 12 month manufacturer’s warranty from the date of purchase. If your product develops a fault within the first 30 days, please email us.

6. After 30 days please contact the respective manufactures. 
   Calls charged at national rate.
   Sony Playstation 0203 538 2665  •  Nintendo 0345 605 0247  •  Xbox 0800 5871102

7. COMPACT DISC•DVD•GAMES SOFTWARE•VINYL•GIFTS All products are sold as new, if your product is faulty please contact us within 3 days. If it has a manufacturing fault or was damaged in transit we will replace or credit the item. Accidental damage or wear and tear by the customer is not covered. 

8. Returned items MUST be in as new condition, including all packaging - soiled, damaged or incomplete items will NOT be accepted. Returns are at the Manager’s discretion and a credit note will be given or an exchange to the value.

9. No refunds will be given on non-faulty goods.